Description
Specifications
| Model | BC01 | BC02 | BC03 |
|---|---|---|---|
| Size/mm | 160/162.5/165/167.5/170/172.5 | ||
| Axle Size/mm | DUB-29mm | 24mm | 24mm |
| Axle material | Aluminum | Titanium | Titanium |
| Appearance | Weave:3k twill/UD Finishing: Matte/glossy/satin | ||
| Crank interface | Direct-mount | Easton/Rotor | Easton |
| Assembly width | 92mm | 93mm | 93mm |
| BB Width compatible | 68mm/73mm | ||
| Q value/mm | 149mm | 151mm | 151mm |
| Weight /g | 320g | 330g | 300g |
| Price/$ | 210 | 250 | 270 |
Testing Standard
| Test Item | Standard Requirement | Remarks |
|---|---|---|
| Destruction Load | ≥350 KG | — |
| Fatigue Test | 45° angle; 200,000 cycles on non-drive side; 200,000 cycles on drive side | The ISO fatigue standard requires only 100,000 cycles at 45° |
| Impact Test | 5 impacts at 65J + 1 impact at 130J | — |
In The Box
Crankset
Spacers
Warranty
LIMITED 2-YEAR WARRANTY
We maintain industry-leading quality control standards. We offer a 2-year limited warranty (excluding consumable parts) for original purchasers of ZEN wheelsets, effective from the date of receipt. This warranty applies to all defects in materials and workmanship during the valid period.If any manufacturing defect occurs within 6 months from the date of receipt, we will cover all related shipping costs. If the defect is reported more than 6 months after receipt, the customer shall be responsible for the shipping expenses.
LIFETIME REPAIR SUPPORT
We provide lifelong repair support, with corresponding service fees charged based on the actual condition of the product.
EXCLUSIONS FROM THE 2-YEAR WARRANTY
The above warranty and any implied warranties do not apply to:
– Normal wear and tear of components over time
– Consumable parts including bearings, spokes, nipples, brake pads and braking surfaces
– Damage caused by using unapproved brake pads or tires
– Products transferred to non-original owners
– Unauthorized modifications or alterations to the product
– Intentional damage or improper, abusive use
WARRANTY CLAIM PROCESS
If you are the original owner of ZEN wheels and notice any defects or performance issues, please:
– Stop riding and using the wheels immediately
– Contact our support team, submit proof of purchase and relevant evidence of defects for evaluation
– We will respond and handle your claim as quickly as possible
RETURN POLICY
Returns for non-quality issues:
– Customers shall be responsible for return shipping costs and any applicable import taxes if the product is returned without quality defects
– Given the high cost of international logistics, we recommend customers check product details and specifications carefully before payment to avoid unnecessary returns
Returns for quality-related issues:
– For quality defects, please follow the warranty policy outlined above
– We are dedicated to professional customer service and will resolve quality issues efficiently
ORDER CANCELLATION POLICY
Orders generally require 3 days to arrange production.
Cancellation terms:
– Cancellation before production: Orders that have not entered production can be cancelled. All PayPal transaction fees incurred shall be paid by the buyer
We suggest confirming your order before purchase to avoid any inconvenience.
CRASH REPLACEMENT PROGRAM
We understand how frustrating cycling accidents can be, especially without reliable support. If your ZEN wheels are damaged in a crash, the ZEN Crash Replacement Program is designed to help you get back on the road quickly.
All ZEN wheelsets are covered under our lifetime crash replacement policy. You can receive a discounted replacement if your wheels incur non-warranty damage during regular riding.
